Frequently Asked Questions
What documents do you edit?
How do we improve your manuscript?
NOTE: Your manuscript will be thoroughly edited and proofread by two editors.
What subject fields do you specialize?
We have subject experts in all subject fields of:
How do I submit my manuscript?
Please click here to submit your manuscript for editing.
Note: We accept word documents only (either .doc or .docx).
I have submitted my manuscript, what next?
We will send you the information below:
Immediately we confirm your payment, the manuscript will be assigned to an editor for editing.
Note: We highly recommend that you create an account, then login and submit your manuscript so you can easily track your submission.
What is your turnaround time?
Standard delivery takes 2 - 5 business days from the date of payment.
How can I make payment?
You can either make payment by Credit/Debit Card or PayPal or via bank transfer.
When do I make payment?
You can either make payment during manuscript submission or before the job is delivered.
How do I receive the edited paper?
When the job is completed and payment has been received, you will be notified via email. In order to download your edited paper, please login to your account.
What if my paper gets rejected?
The vast majority of our customers are happy with our editing service. However, in the very unlikely event that your paper gets rejected due to language errors after being through our English editing service, we will edit again for free.
How do I create an account?
Please click here to create account.
Can I get an invoice?
Yes. When you submit a manuscript via our platform, an invoice is automatically generated for you. You can download the invoice anytime you want via your account. To download your invoice, please login to your account